Frequently Asked Questions

Everything you need to know about shopping with Access Denied

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return authorization.

How can I track my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer international shipping?

Currently, Access Denied ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your products covered by a warranty?

Yes, all electronics and durable goods sold through our store come with a standard 1-year manufacturer warranty against defects in materials and workmanship.